Insurance Claims Handling
We manage all of our legal expenses claims in-house, using our team of specialist claim handlers. Our services encompass all aspects of the claim life cycle, from First Notification of Loss (FNOL) through to settlement.
Our claim handlers undertake to:
- Apply the policy terms and conditions in a fair and consistent manner.
- Deal with claims within agreed service levels.
- Ensure that the customer understands the claims process, the legal process (if applicable) and how we arrive at decisions in relation to their claim.
Why choose Vantage Protect?
Outsourced Claim Handling Services
We can provide our partners with regular claims MI to ensure transparency and an understanding of scheme performance, and through QUBE, we are able to offer some partners real time access to claims information for their scheme.
We provide outsourced claim handling services for a number of major insurers and have experience of providing administration services for those organisations on a white labelled basis over a number of years.